Briggs & Riley Warranty Registration

Warranty Period

"Simple As That®" - Lifetime Warranty
Example: 180316-0011

Brand Policy

Does the guarantee only cover repairs?

We do not cover cosmetic wear-(scratches, dents, dings, scuffs, stains, color changes, normal wear and tear (including inner fabric), damage of contents, fabrics that are discolored or degraded from UV or water due to improper storage, or the replacement of lost or stolen bags and/ or its contents.

Does the guarantee cover damages from airlines?

If you wish to hold them responsible, we suggest that you file a claim with the carrier before leaving the airport. If not we will be happy to repair your luggage at no charge.

How come my repairs are not exact replacements?

Due to normal wear and tear, it is not always possible to return your bag in its original condition. Due to the discontinuation of a particular part or color, identical replacement parts may not be available.